Custos Hotel Tverskaya
Moscow · Russia · Tverskaya Zastava Square 2 Bld.2
About Custos Hotel Tverskaya — Luxury Boutique Hotel in Moscow
Custos Hotel Tverskaya is an exceptional 4-star hotel in Moscow, Russia. Guests enjoy a distinctive experience combining premium amenities with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
Very clean, elevator, but a bit too much noise from the outside. Great location!
Great location, nice practical and updated rooms and room cleaning is top notch.
Due to a policy in Russia, foreigners must register their addresses at each location, and we were 2 adults, 1 kid and a baby. Only baby had a foreign passport. Because we forgot to register her at previous address, hotel did not accept her. We went to police station twice and paid a fine and got an official paper from police, and even police said “hotel must accept the baby now, with this paper you get from us now”. But hotel was not aware of this kind of paper at all due to their ignorance, and they still refused to accept the baby at hotel. Evetually they asked the baby leave hotel after 23:00 in the evening. We spent more money on taxi to go a friend house in the middle of evening than we paid to hotel. Such cold face people at reception, they also dont speak a single word of english when you try to explain yourself in english. They were not helpful at all. It was a complete nightmare, and terrible experience.