Dar Jasmine

Highly recommend this hotel! Stayed here last week with a group of a few friends. We opted for a 2 bedroom suite which was amazing! The decor was gorgeous and it offered multiple outdoor spaces all with perfect views of the city. The location was very central. We enjoyed the breakfast. All of the staff were attentive and accommodating. Would love to stay here again.

A really beautiful and relaxing hotel, the best of our trip. This hotel is good value - the service is excellent and the pool is amazing after a long day in the sun. Chefchaouen itself is a quieter town and this hotel is even more so. Breakfast was good. Dinner was okay but the service all round is really wonderful. We had some in-room massages which were also lovely. Although the 136 steps to the hotel were okay for me, you may like to reconsider if you are older or less mobile. The porters who take your luggage up for you are amazing.

I booked for 12 people 7 rooms and specifically stated at the time of booking that I would need to serve my own cooked dinner to my guests and asked them if they would be able to accommodate us, they said yes and that we can choose when we arrive, which area we would like. We were very excited to come and stay there. Despite the walking up the many stairs to get there, we knew that at least we can have a nice warm dinner. As we arrived, we were notified that we cannot use the kitchen, we said we don’t need the kitchen as we have all our food ready cooked, we just need to heat it up in our own pots, use our own dishes and then wash them with our own staff that came with us to attend us with our needs not wanting to burden the hotel staff with that. All worked well (besides some of the AC in some of the rooms) in the 100 degrees weather, in the morning we were told that we need to pay a fine of thousands of dirhams because of the crime of using the kitchen, and because we had other guests on the premises, we said we had everything prearranged and that our staff wasn’t staying there, they were only there to attend while we had our private dinner, and that those charges would have been acceptable had they been told to us in advance, but it’s not fair to slap us with “fines” on so called crimes. We also had a bag of expensive drinks that “went missing” when they brought it up from the street. We needed it for dinner, but nobody of their staff could find it. Our staff were looking in every room and couldn’t locate it. Only the next day when we asked them to look at h cameras they miraculously found it. And they became very hostile. They threatened to call police on us and yelled at us very unprofessionally. We left with a very sour taste in our mouth from a hotel we should have enjoyed - we paid full price and we had to leave carrying our own luggage down 100s of stairs, like criminals, because their staff was told not to help us. I know one thing I for one will never stay there again and I wouldn’t suggest others to stay there. It’s not owned by a local and all he needs is your cash and isn’t there to serve you. I’ve stayed at countless other hotels in Morocco and all of them were excellent with their service. Dar Jasmine failed us.