De Jonker Urban Studio's & Suites

Stayed here for 4 nights and it was better than expected. The room was air conditioned and nice and cool which was heavenly after spending a day out in the Amsterdam heat. We were provided with robes and slippers. The bathroom comes with shampoo, soap and body wash. The bed was comfy and the room was clean. The location is great, not too close to the centre but lots of places of interest within walking distance. Highly recommend.

We stayed at De Jonker for a long weekend just gone. We were very sceptical about staying here to be honest, after reading quite a few negative reviews. All I can say is our experience was totally different. We had a last minute room change via email, so I think potentially our room was a deluxe suite. We found the room to be clean, comfortable and with everything we needed. The bathroom and shower was lovely, we had a little rail for our clothes, clean bedding and towels, and complimentary toiletries and use of an ironing board and iron downstairs. The location was great for us, the number 14 tram takes 7 minutes, if that, to get into the centre, and the tram stops literally across the road outside of the hotel. A few doors down from De Jonker is an amazing breakfast place called Box Sociaal, we went twice and would highly recommend. We had absolutely NO issues with the QR code our whole trip, I’m not sure if they have changed the system since previous reviews or if people just weren’t perhaps scanning it with their screen brightness turned up enough or at the right angle, but not once did we struggle to enter the property with ours. All in all we had a very comfortable, peaceful and enjoyable stay at De Jonker and based off of our experience, would definitely return. Thank you! :) Olivia

We were in the Deluxe Suite room number 18 for four days. It is a really large suite, enough space but unfortunately our stay was not very nice. Unfortunately the beds and towels were only made up for three people. When the service lady made up the sofa bed, we noticed a lot of unhygienic and dirty things. Moldy grapes under a bed, under the beds were not vacuumed, tomato stains on the table, on the wall from the hob and leftover food. The cupboard in the bathroom was broken at the bottom, the hose for the normal hand shower was missing from the shower and the dishwasher stank. We submitted a complaint via the service lady and by email and have not yet received a reply. Poor communication and we were not offered an alternative, although the hotel chain includes eight hotels. There was also no response to the request that we receive compensation for all the shortcomings and time spent. Service and communication as well as room cleanliness very poor.