De Sol Spa Hotel

Wonderful oasis in a bustling beautiful island! The hotel is beautiful clean and the staff are wonderful. They are kind, very friendly and cannot do enough for their guests! The pool is a great place to relax and spend a lazy day! Food is delicious with a great breakfast! Will return

Stylish rooms? Sure. But only if you enjoy the sound of traffic while pretending to relax. We booked a standard room and the balcony faced what might as well have been a highway. Sitting out there felt like doing yoga on the side of a freeway. Want actual peace? Pay up for the superior room, at least you won’t need noise-cancelling headphones to sleep. That room is actually amazing. Breakfast? No complaints. Solid spread, tasty stuff. The only part of the stay that didn’t feel like a negotiation. Now, about that location. You’re not in Fira, you’re in “close-but-not-quite” land. They offer a shuttle, which is great, but only until 20:00. After that, it’s either a cab (if you can find one and don’t mind paying €15 sharing with others) or a moonlit death march back to the hotel. The staff? Sweet, but clearly in over their heads. Like, “first day of summer job” energy. Cleaning was inconsistent and every request felt like we were teaching them how hotels work. You get the sense they were hired five minutes before we checked in. Oh and shoutout to the design team: great job. Just a shame it’s let down by rookie management and a location that goes to bed before you do.

This is a pleasant place to stay, but it does not meet the standards of a 5-star hotel as advertised—it's more comparable to a 3-star rating. The staff are very friendly, which is appreciated, but they appear to lack proper training and access to basic information needed to assist guests effectively.