Delamar Westport
Westport · United States · 1595 Post Rd E
About Delamar Westport — Luxury Boutique Hotel in Westport
Delamar Westport is an exceptional 4-star hotel in Westport, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
Big step above the usual standard motel/hotel experience. An "overachiever" from the expected 3 C's (clean, comfortable and cheap/reasonable). Friendly service and support was excellent and lived up to what is expected when "Inn" is part of the name . Added touches with lobby bar and fireplace and a surprisingly very good restaurant. One of those places that starts out as "a room for the night" but instead makes you look forward to return after being out for the day. Great option for out of town guests.
Quaint hotel that looks nice. Exterior exterior entrances to all rooms in my building. Room was spacious, bathroom small. Shower head and pressure good, towels good. Room always smelled a bit stale if ac wasn't cranked to 66F, and mattress was unevenly soft. In room coffee was fine. Won't mind staying again, but not amazing.
We stayed at the Westport Inn because it was “ pet friendly”. As it turned out they were not only unfriendly to pets they were unfriendly to guests as well. When we arrived for check in they told us it would be another two hours to check in. OK. When we came back two hours later they said it would be another hour, it was then 4 o’clock in the afternoon. When they finally gave us our room and we went in and started to unpack we realized that the room smelled like a “toilet“. Not from pet waste. The staff was very apologetic and After 2 more hours of waiting they gave us another room. It was then that we realized that the room did not have a refrigerator. The staff informed us that they charge $25 for refrigerator. As a peace offering they gave us the refrigerator, shortly, no charge. It took 24 hours for them to deliver the refrigerator. They could’ve kept the refrigerator since it did not work, and when I asked to have it removed even though we were told that they would take it away in a little while, it was still there three days later when we checked out. I could go on about the fact that the air conditioning vents with thick with dust and there were never enough clean towels in the room. Furthermore, there was no specific area for walking pets.