Della Resorts

Beautiful Resort with Exceptional Service! Della Resort is truly stunning – beautifully designed and immaculately maintained. The property is vast yet perfectly managed, with a huge, courteous staff always ready to assist. Service was top-notch throughout our stay. A perfect blend of luxury, comfort, and warm hospitality. Highly recommended!👍

I stayed at Della Resort just a day ago and have mixed feelings about the experience. The room was cozy and beautifully designed — perfect for a couple’s stay. The property itself is scenic and luxurious, offering stunning views and spacious, well-maintained rooms that truly stand out. The resort offers a wide range of activities, which is a great feature, but unfortunately, the pricing for these is excessively high. Similarly, while there are multiple restaurants on-site and the food is delicious, the pricing is steeper than even many 5-star hotels. One major drawback was the check-in process. It was unusually slow and required guests to wait quite a bit — not what you expect from a luxury resort. Also, during heavy rainfall, no umbrellas were provided nor was there any prior intimation. This was disappointing, especially considering the level of hospitality expected from a 5-star property. While it's wonderful that the resort is pet-friendly, I noticed that the dogs kept at the property were not in good condition. The cleanliness was lacking, and there was a noticeable odor in the pet area — something that definitely needs attention. The swimming pool is outdated and could use a major upgrade to match the rest of the resort’s otherwise upscale feel. Della markets itself as “India’s best resort,” and while it does have many strengths — such as luxury accommodations, breathtaking views, and a wide array of amenities — there are areas that clearly need improvement to truly live up to that title.

While the property is undeniably aesthetic and visually appealing, the overall experience was far below expectations—especially for a resort of this repute and price point. We stayed in a lavishly done-up room, but it was located in a basement-like area with no sunlight, which left a lingering odor in the room. It felt quite gloomy despite the premium interiors. What really brought the experience down was the poor service and lack of hospitality. We requested basic amenities like cutlery, coffee mugs, bowls, and dishes multiple times—had to follow up 4–5 times, and still, nothing was delivered. This kind of service is simply unacceptable. The breakfast spread was average at best. The area was congested and poorly organized, with live counters tucked away in a corner. I asked the staff at the live counter if they could serve the order at the table, and was bluntly told it’s self-service—yet, I could clearly see them serving others. When I pointed it out, the staff rudely said it’s only for those sitting closer. This kind of inconsistent and discriminatory treatment is beyond disappointing Overall, the experience felt overhyped, overpriced, and lacking the warmth or professionalism you’d expect from a luxury resort. I wouldn’t recommend it for the money you pay.