Delmar Hotel Marsa Matrouh

stayed there 26, 27, 28, 29 October 2024 -------------------- what i liked: 1- the amazing Seaview from my room's window and balcony. 2- staff were mostly friendly and helpful. 3- whenever i call the café to order a drink, it's always in my room within 10 min. 4- in all 4 days, restaurant always called me around 12 pm to confirm my choice for dinner. -------------------- what i disliked: 1- LACK OF HYGIENE - starting from elevator, it was absolutely filthy, fingerprints were all over the button panel. the room was not clean as expected. don't make me start talking about the bathroom, i will let the photos speak. 2- room for 2 is relatively small. no space to walk inside except for few steps around. 3- room service is such a sad joke. room smells bad after cleaning and the bed sheets come always with visible stains. 4- the bed mattress is not comfortable AT ALL. 5- not a lot of options for dinner, only the same 4 options every day. which honestly doesn't make sense giving the high price per night in this hotel. - TV remote controls are not working, sticky and not clean. i honestly was afraid to touch them. 6- not the fault of the hotel, but outside exactly in front of the hotel, they were doing some constructions on the beach, which was noisy, they worked 24 hours with heavy machinery. ruined my mood. -------------------- over all, it wasn't a pleasant experience, i personally don't recommend the hotel. -------------------- notes: - summer season in Mersa Metrouh finishes by the end of September, after that, don't expect to find any functioning beach. they are opened though, but no services. - renting an apartment is way better than booking a hotel room. i spent 13k EGP for 4 nights in the hotel, while a 2 rooms apartment at the same area with a Seaview cost less than half on this number. - there is not a lot of activities to be done in the city anyway, it's the amazing crystal-clear sea, beaches (and water activities only during the season). other than that, nothing to be done. the city is somehow primitive.

Only the location is good. Services are very poor. Room service staff are very lazy and not providing the basic issue . Reception staff also not professional. Only restaurant staff are friendly and supportive. No WI Fi in the room. Water،tea and coffee have to ask to get it . Towel also have to ask to take it. Shower space is very small. Ac and TV is ok

Not worth even a fraction of what they charge. Absolute catfish of a hotel. Not even worth a 2* hotel rating. Extremely old furniture and interior. Grease and dirt everywhere. We got given our rooms in an absolutely filthy state, and it wasn't cleaned until we complained about it. Shower door was broken. Furniture was ancient and damaged. The hotel has no regard for cleanliness whatsoever. You're greeted with the most disgusting elevators I've ever used. Management was not helpful either and only refunded after a lot of drama. (They tried charging my account again 2 days later) Definitely don't recommend.