Design Hotel Neruda

The hotel is charming and located in a quiet and very pretty neighborhood, a 12-minute distance from the Charles Bridge, and the walk is very pleasant. The breakfast is excellent and very well-stocked, and the breakfast room is very pleasant. There is also a small cafe in the hotel. The room was large, with a high ceiling, comfortable bedding, and a beautiful bathroom. We stayed at Christmas time and a bottle of prosecco was kindly offered to us. The staff was very welcoming and the cleanliness impeccable. I highly recommend it.

Nice small hotel in the historical centre of Prague. Located just below the beautiful Castle on famous Nerudova Street (that’s where the name comes from).. it’s a great choice for a short stay in the city. They often have flexible and fair offers. Best parts? Tasty breakfast with a bit higher standard than usual and a lovely outdoor terrace on the top floor with amazing views.

I had mix feelings about my shag here and here’s why. Context: stayed 3 nights in July 2025 I’ll start with the good. LOCATION: The location is unbeatable. You are right underneath the actual Prague castle, 5 min walk away. Train stop is 8 min walk away. And it’s simply unmatched beauty the street you are located on. DESIGN: The hotel really is lovely. The design is unique and truly boutique style. The dining area is covered by a glass roof so it’s a great experience. Every corner is different and has its own character yet it all works as a cohesive package. COMPLIMENTARY: I LOVE how breakfast was included. I love the coffee machine allowing you to have unlimited Americanos, lattes, etc. I loved the fresh bread with an assortment of toppings. You are given one free drink at the bar with your stay. And free bottles of water are available at the door. Now here’s the bad ROOM: The room I was given wasn’t just worse than photos, it was a completely different room which is much uglier than the photos advertised. The room doesn’t have windows other than a sky light which makes you feel like you’re sleeping in a cave. The worst part of the room: broken AC. I couldn’t sleep for the first two nights because of how hot and humid it was in the room. I told the staff and they said they checked and it’s working. This made me resent sleeping here at night. The other worst part: **NO SHOWERS** only baths!? I never thought this was something I needed to consider but I guess it is. There is only a floating Bath tub with no curtain and no standing height arm for the shower head. So my bathing situation was absolutely awful. Now why was the experience so bad? SERVICE: Immediately after noticing there was no shower and that the AC didn’t work. I went straight to the front desk and told them I’d like to switch rooms to one with a shower. I was here for 4 days so it was necessary. Upon review the staff member told me “we have nothing for today but tomorrow we have a room for you”. Great! Later on in the night, I spoke to the next staff member, he also confirmed the same. Morning of I speak with the same staff member and he stated “come back to the hotel after 11am to receive your room”. After exploring I come back to be greeted by yet another staff member. Instead of receiving a different room I am told “there is no room for you.” ??? I was so confused why 2 different staff members would tell me they have a room ready for me then a third says nothing available for you when THEY told me to come back for my room. I begrudgingly stayed in my cave room with no AC and no shower. My last day in the hotel I talk to staff again and they found a room for me, available for a 20 euro upgrade. I was hesitant but took the room. It was a beautiful room with big windows, working AC, and a great shower. So here’s my overall take: If you have the money for a good room, I 100% recommend this hotel, its location, design, and breakfast included make for a great stay. BUT if you are on a budget on me and took their cheaper room, pick somewhere else. In the photos you can see the first room versus the upgraded room.