Discovery Parks Alice Springs — 4-Star Luxury Hotel in Ross, Australia
★★★★ 4-Star Luxury Hotel

Discovery Parks Alice Springs

Ross  ·  Australia  ·  Palm Place

4.5 1062 guest reviews

About Discovery Parks Alice Springs — Luxury Boutique Hotel in Ross

Discovery Parks Alice Springs is an exceptional 4-star hotel in Ross, Australia. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, gym, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.5 / 5

Rachel Brown
★★★★★ Jul 2025

This is a great park. It is very big so lots of people but they have plenty of camp,kitchens and toilet blocks so it copes very well. Lovely staff and the pool do,pled is great. One pool is heated but it gets very busy in the afternoons. My tip is go for a swim in the morning. Great games room and nice open fire at sunset hill for drinks and nibbles on Tuesday nights. Large sites and an easy bike ride to town and all the attractions. Great bike paths in Alice. Park is also secure and we felt very safe. Just be sensible with your belongings.

Hana Ahmu
★★★★★ Mar 2025

We recently stayed at Discovery Parks – Alice Springs for the weekend, and it was an incredible experience! Having visited several BIG4 and Discovery Parks before, I can confidently say this one meets the same high standard. The park is huge, with plenty of activities and entertainment for kids, making it a fantastic family-friendly destination. The facilities were spotless, and our cabin was perfectly located—just a short walk from the pool, which was a huge bonus! The staff were exceptional—friendly, welcoming, and always helpful. We were lucky enough to be there for the Sunday free pancake breakfast, which was such a nice touch and made the weekend even more enjoyable. Our cabin was spacious, clean, and comfortable, with absolutely no issues. We had an amazing stay and will definitely be recommending this park to everyone. Can’t wait to visit again!

Gaye James
★★★☆☆ May 2025

The staff at the park are wonderful and went out of their way to accommodate all my needs. I booked a deluxe 2 bedroom cabin. I arrived late and initially thought my cabin looked great. However, upon pulling back the blankets, I noticed the bottom sheet appeared to have been slept in, and the quilt was stained—one stain resembled blood. I contacted the night staff, who responded promptly and, with many apologies, changed all the bedding. They also cleaned some marks off the wall. The fan in the bedroom was dusty and could use a good cleaning. Additionally, the patchwork job on the wall beneath the window was not very neat—I'd say I could have done a better job myself. The underside of the table was disgusting, dried food and who only knows what stuck to it. The shower recess had orange stains and some mould, and around tap handles on basin, which a thorough cleaning with appropriate products could easily address. The following day, after getting no sleep due to back pain caused by a medical condition I requested a firmer bed. The staff had no problem at all and quickly moved me into another unit that offered a selection of beds for me to choose from. This was greatly appreciated and made a big difference in my comfort. The second unit was suitable for my back, as one of the beds had a firmer mattress. However, there were some cleaning issues here as well. The main bed quilt had stains, dust was visible on the picture frames, and the dining table's seat material could benefit from a steam clean. The air conditioner remote didn’t work despite new batteries, so I had to operate it manually, and it was set to a high heat setting—comfortable at night, but less so during the day. Also, the cold water wasn’t running in the bathroom basin. In both units, I found bugs in the light fixtures and dusty bathroom fans. The walls and doors had scuff marks that could easily be cleaned. Overall, both units could benefit from a thorough spring clean. On a positive note, the park is securely fenced, and I felt safe throughout my stay. The units are well equipped and the park facilities are excellent for families and kids, and the pancake kiosk is a fantastic addition with delicious food. The reception staff were friendly, professional, and attentive.