Dmall Hotel
Kigali · Rwanda · Plot No.145 Kg 9 Avenue Nyarutarama
About Dmall Hotel — Luxury Boutique Hotel in Kigali
Dmall Hotel is an exceptional 4-star hotel in Kigali, Rwanda. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, casino, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
I have found this place to be a good spot to stay when you are in Kigali because it's in a great area, near the airport and other activities. However, the road there usually has heavy traffic jams.
We stayed here in July. The room was compact but had everything we needed. It had amazing views especially for the sunrise and sunset. A shower chair was provided as requested. We had to make a booking on short notice but Deborah was very helpful with that. The food at the restaurant was okay but it wasn't continental as earlier stated. Consequently, it was a bit limiting.
What a poor hotel. Advertised as 4 stars but can barely be 2. The rooms are very old and worn out. It's not clean! I moved rooms 4 times and was also told there are no pillow covers! Wifi did not work at all and the management did not care to help for any issues. The local staff were great and helpful but unfortunately governed by management. Skip the breakfast and eat outside - better yet, stay at the Marriott 4 seasons and you won't be sorry.