Dolce by Wyndham Cesme Alacati

I stayed for 2 nights in May. The room was very comfortable. I was also satisfied with housekeeping. The air conditioner worked smoothly and cleanly. This is important for me. The rooms overlooking the pool are very nice, but if I went again, I would choose the side where I stayed again, the olive trees gave me energy. There were many options for breakfast and all of them were very good. I was also comfortable in terms of location.

Horrible! Room was very old, dirt and no air in the bathroom. The service at the restaurant is horrible! Very expensive and snob for no reason…… At the beach, the service was very bad, you cannot seat wherever you want, they say always it is reserved…. For who?… We stayed 8 nights, we counted days to finish. It is very very noisy because of the restaurants, night clubs just next! Towels are bad. They are humid! There is nothing to put washed swimwear clothing…. It is a shame! I don’t know how they got 5 stars….

Worst Hotel Experience Ever; Do NOT Stay Here! I don’t usually write reviews, but I feel obligated to warn others about Alacati Beach Resort, which was by far the worst hotel experience I’ve ever had, and I’ve traveled a lot. Let’s start with the language barrier: this hotel is absolutely not suitable for international guests. Not a single staff member, not even management, could speak English. This made basic communication nearly impossible, and as a result, we received inconsistent and often subpar service compared to local guests. It was frustrating, isolating, and completely unacceptable for a hotel that claims to be five stars. The room was filthy. It looked like it hadn’t been properly cleaned in weeks. We even found a cockroach, yes, a cockroach, in our room. No apologies, no urgency from staff. Just total indifference. The Cherry On Top cocktail bar? Advertised to open at 20:30 online, we tried to go three times and were told (in broken English or gestures) that it would open “later”, which actually meant 23:00. Absolutely zero reliability or professionalism. Speaking of professionalism, or lack thereof, the entire hotel staff acted like they had never worked in hospitality before. No customer service, no understanding of how to treat guests, just blank stares or shrugging shoulders. Completely incompetent and not remotely five-star quality. Now for the worst part: we were never informed that their on-site restaurant Veranda turns into a nightclub every night, blasting music until 23:00 and on some nights as late as 01:30. We came here to relax, not to have our room shaking with bass every night. We complained multiple times, and were ignored for five full days. Only after constant insistence did they finally bring someone from management who could barely speak English, and even then, they did nothing. It’s honestly embarrassing, disrespectful, and insulting that they market this as a five-star resort. The entire experience was chaotic, stressful, and totally ruined what was supposed to be a peaceful holiday. If you’re an international traveler looking for a relaxing vacation with decent service, avoid this place at all costs. This is not a resort, it’s a disaster.