Dorint Kurfürstendamm Berlin

The location is great. Our room is very spacious and clean. The bed is quite large and very comfortable. The bathtub is really nice to have. However we paid almost 250€ per night so we expect more. There are just a few small things that could be better. For example, the air conditions was making noises all the time. Our room was cleaned only twice in 5 days and the staff forgot to refill coffee and tea. The breakfast room was quite small for a hotel this size. So it was really packed between 9:00 and 10:00. The breakfast was only adequate. It could use some variety. The staff was always polite and friendly.

1) I don't sleep on a plastic bag at home, and neither do I want to in a hotel. Plastic incontinence pads are 100% unacceptable. Skin breathes. If I have to make the bed first thing in the evening to remove the pad, the stay is off to a very bad start. 2) The room cannot be darkened. A lot of light comes into the room since the early morning. It would be possible to simply install a strip in front of the curtains to act as a light barrier. That's what others do. Conclusion: I slept poorly and insufficiently. Unsatisfactory. Receptionist was very friendly upon arrival and breakfast was good. No complaints there.

Due to the war I was not able to arrive at the hotel since all flights were canceled. I called and wrote messages asking to change the date or cancel and no one answered any of my messages. Never had such a disrespectful service!! At the end they even sent a message they hope I enjoyed my stay 😫