Dorsett Mongkok Hong Kong

Was recommended by a friend. Everything as expected, frictionless experience for family with a young child. Playground across the road. Food stores nearby. Helpful staff and efficient service. Only comment is if you have an elderly staying, it could be a little bit far to walk to an MTR station. Personally will stay again.

This hotel truly stands out for its strong commitment to environmental protection. You can see thoughtful eco-friendly touches everywhere, and their cute and caring signage adds a nice personal touch. Most importantly, when I accidentally left my phone in the lobby, the staff member Jimmy quickly found it and handed it over to the front desk. The front desk team was very considerate and even helped charge my phone. Their attentive service made my stay even better!

Had a pleasant stay at this hotel for the last three weeks. I booked it as a package with BA. It was surprising that when the taxi just arrived at the hotel, before we knew it, a young man is already rushing from hotel to help with unloading the luggage. He helped us to auto checked in. Gave us information about breakfast and shuttle service. I noticed that his name was Wilson. Since then, all staff are very friendly and courteous. Yes, the room is not big, but then Hong Kong is not big, but I was very impressed with the shower room design. Clean, bright and functional. The towels were the best, white, soft and absorbent, and changed almost daily. We used the shuttle service a couple of times, but because the hotel is quite near the Olympic metro station, so it was easy to travel. On the last day, after we checked out, someone called Kevin at Concierge was very helpful. He organized to keep our luggage safe in the hotel and a taxi to the airport when due. Definitely, we will stay in this hotel again because you cannot fault the service.