Doubletree by Hilton Cape Cod Hyannis

Actually went there to see a show, the Edward’s Twins. Very entertaining show lasted two hours. A nice afternoon. Fairly priced for a small venue.

Disgusting roach motel in disguise. By far the worst value we got out of a hotel ever. Avoid if possible. Among the many problems we dealt with here are a few. 1. Night staff was incredibly rude and dismissive when we had questions about our room and did not even look at us when being talked to. I also witnessed another patron being treated the same way and the staff being argumentative instead of looking for solutions. 2. The room it self was musty, and humid. As someone with allergies to mold, dust and various environmental causes, this was a huge red flag. When we asked them to do something about it, all they offered was a shrug of the shoulder and a can of Lysol. 3. The sheets was dirty. Big black smudge of god knows what on the cover. We just covered it up with a towel since the staff was so incorrigible. 4. Parking lot speed bumps are incredibly uneven and caused my sedan to bottom out on multiple occasions which never happened to me ever anywhere else. 5. We were scoffed at when we asked about breakfast. They cant even offer a simple continental yet they think we were out of line for asking. Avoid this place at all costs.

The staff is outstanding and have always been tremendously polite and helpful. The amenities are fantastic. The location is super convenient. The management and/or ownership absolutely refuses to make much needed repairs to their electric vehicle chargers. There are two. One Tesla, one generic. They are both broken. The generic one has been broken for months and months. I have brought this up to the management team on multiple occasions. They refuse to do anything to make this better. Until recently, the Tesla Charger was working correctly but now that is broken too. This is a phenomenal inconvenience and they're not doing anything to make it better. They have been saying for months that upgrades "are coming" but they won't put any kind of timetable on that and they're using it as an excuse to not repair their current, broken infrastructure. They should be embarrassed by their treatment of their guests in this regard.