DoubleTree By Hilton Elazig

PROS: *Helpful staff *Otopark aka Valet (they took my car and brought it back with no charge when I was checking out) *Spacious rooms *Clean *Great breakfast *Located in a busy area, walkable distance to many shopping areas CONS *None noticed

I was not at this hotel for more than one night. Fortunately, there was a parking lot. The reception staff was very friendly. Breakfast and internet speed were acceptable. Room sizes vary.

**Avoid at All Costs — Mismanaged and Disrespectful** While the hotel’s central location is convenient, it’s the only positive thing I can say. The so-called “free valet parking” ended in disaster. Our rental car was parked illegally by hotel staff, resulting in a ticket we had to pay out of pocket. We contacted the hotel multiple times with proof that we were in our room when the ticket was issued—emails, calls, everything. Not once did they respond. Total silence. Management is completely unresponsive and borderline negligent. The room was clean but filled with the lingering stench of cigarette smoke. Breakfast was a sad lineup of bland and unimaginative options. And to make matters worse, none of the staff spoke English, making basic communication incredibly frustrating. This hotel needs serious improvement. Until then, save yourself the trouble and stay elsewhere.