DoubleTree by Hilton Harrogate Majestic Hotel & Spa

A wonderful place. The spa is quiet and relaxing, the rooms are large and comfortable, and the service is consistently excellent. Not quite sure what hotel some of the other reviewers stayed at! Some mention problems with cleanliness or being thrown out of the spa after an hour - everything was spotless and we spent hours in the spa with no problems. That might be something they enforce only at the busiest times? But the pool area was quiet at all times except the hours when children were allowed in, always plenty of loungers and space in the pool, and over five visits we didn’t see a single person get asked to leave for being there too long. All in all a lovely hotel, thoroughly recommend to anyone looking for a little bit of luxury in Harrogate!

The room was comfortable with all the items you would expect in a hotel of this standard. Due to the recent heat, the windows were open to allow in a cool breeze. Reception and bar staff were very helpful. I also used the Spa facilities. The pool and the inside hot tub and surrounding area was clean, the Sauna and Steam Room a tad too hot for me, but clean. The spa experience was delightful, both Charlie at the Spa reception, and Ella, who was the person providing the treatment. They catered for my dietary needs with ease. Extra towels were provided on request.

We stayed here for 3 nights in July. It was a trip we had booked and planned early in the year. Unfortunately for the time we were there a trade fair was going on so the grounds were completely inaccessible to guests as they were taken over by this. The whole area was fenced off and patrolled by people in high vis jackets and a large marquee seemed to cover the grounds. There was no mention of this when we booked though. The entrance to the hotel is at the back of the building so we never got to see the front that is pictured in the advertising for it. We were greeted by fire escapes and a car park. Our room was comfortable and clean enough although there was a permanent smell of sewerage in the bathroom. We were surprised that in such a large hotel there is only one restaurant and bar area. There is potential for so much more. We used the spa facilities once during our stay. Everything was clean and tidy but there is a lack of space around the pool area. Only one lift was working, out of two, and we understand it had been this way for a while. The whole feeling is one of the hotel being outdated and in need of modernisation,