DoubleTree by Hilton Hotel Boston Westborough
Westborough · United States · 5400 Computer Dr
About DoubleTree by Hilton Hotel Boston Westborough — Luxury Boutique Hotel in Westborough
DoubleTree by Hilton Hotel Boston Westborough is an exceptional 4-star hotel in Westborough, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
Newly renovated lobby, restaurant and breakfast room - beautiful! Just off I-495 and very easy to find. Friendly/professional staff is always ready to help. Breakfast buffet (serviced by Betty) is one of the best we've had in our travels!
The best thing about this place is the central location, easy access off the highways and a ton of parking. The rooms are fine. They are clean, but also small and a bit out dated. But has all the basics which is well suited to business travel for short periods. Check in and out was easy. You have a handy app to use. The conference area is nice. Good and service was great. I would say that the gluten free options are very limited but foods are labeled and the servers can help with accommodations. I found the servers to be very attentive. Bathrooms are always clean in the conference area. I think they could do better with providing outlets and charging stations in those areas. That was part of what makes the space feel outdated. Overall though, a good choice and I’ll like stay here again for work travel.
The hotel was beautiful, the front desk staff was amazing, kind, informative, and super helpful. The fitness room was small, yet it had pretty much something for every workout you might need. The pool area was nice, but it smelled a little sour, the pool water and it needed to be swept or vacuumed under water. Also every morning when I went in I was grabbing hair and trash from day before up. The breakfast, DO NOT WASTE YOUR MONEY! It was $16 for a breakfast buffet or $14 for continental. First of all the check was on my table before the food was, next the food was terrible, barely warm (and we ate at 9 AM), the OJ was super sour, I drank one sip of coffee and was like NOPE! Not to mention my boyfriend was sick by time we hit parking lot in trashcan and I was sick by the time we got to BJ’s down the road for gas to go home. I was so upset because that was essentially all we were going to have until we got home, it was supposed to hold us for our 6 hour drive. Instead we ended up sick on the way home. Not worth the money AT ALL! 10/10 would not do again.