DoubleTree by Hilton Hotel Flagstaff

This is the 3rd time we have stayed at this property as I come for medical appointments. I have stayed at 3 or 4 other hotels and all were rather underwhelming. The rooms at the Double Tree are extremely clean and well maintained. The staff…front desk, housekeeping, maintenance…are professional, courteous, and make our stays more enjoyable. The beds are incredibly comfortable as are the pillows which is a rare find these days. The products provided in the bathroom are good quality and do not irritate my sensitive skin. They accommodate my service dog and even give him a goodie bag with treats, poop bags, and local resources for pets. The back of the property has a wooded area which is nice to walk my pup but it also provides a relaxing atmosphere. I will continue to return to Flagstaff for medical appointments and I will be staying here for all future visits.

I planned on staying here for 1 night and ended up being here for 5 nights. The customer service is phenomenal, amazing room service, great hot tubs and sauna, and super cozy comfy rooms. Also love the fireplace. This is where you should stay if you’re in Flagstaff. Best hotel I’ve ever been to. SLAY!

This is the first time I’ve ever given a Hilton such a bad rating and I’m an honors member When I checked in, I had needed a belt cart one was behind the front desk. They told me I couldn’t use that one. They will find me one after a weight of 30 minutes. I got tired and just took several trips up to my room now getting into the room . Our view was terrible as seen on photographed. I was there with my family and we all needed showers disappointing the drain would not drain so we had to wait till the water drained out reported this to front desk said it was going to be fixed. Never did. I have to say this was the worst experience at this Hilton I’ve ever had and we were on vacation stayed there 2 nights