DoubleTree by Hilton La Torre Golf & Spa Resort

My family and I stayed at the La Torre recently and had such a lovely experience. From the moment we arrived, the staff made us feel so welcome. Everyone was friendly, professional, and genuinely kind. The hotel itself was clean, comfortable, and beautifully maintained, with everything we needed for a relaxing stay. Our room was spacious and perfect for our family, and the views were excellent. We especially appreciated how accommodating and attentive the staff were throughout our visit, nothing was too much trouble. Much appreciation to Raul and Madalina who were always so happy to help and Abraham at Breakfast welcoming us every morning with a smile. Thank you to everyone at the Hilton for making our stay so enjoyable. We’ll definitely be back!

I have just checked out of here and not at all is the hotel 5 star. The front desk staff are lovely and helpful and the food here is good however the outdoor pool has mosaic tiles missing off the bottom and the steps into the pool also have tiles missing, the infinity part of the pool leaks through the wall on the opposite side and no one cleans the napkins off the pool side or from it that blow from the pool bar and as for the pool bar itself the two male staff that man it through the week are the most ignorant and rude people I’ve met on any holiday and the manager needs to rethink their training of etiquette and manners. There is plenty of room around the pool and the view over the golf course is pretty. The spa is ok however the steam room isn’t working right now and the sauna isn’t that hot. Now Spa treatments all I can say is wow…. I went for a detox treatment and the young lady who done the treatment was amazing.

The location of this hotel is perfect, near supermarket, restaurants and bars. The hotel itself could do with some TLC. There are some concrete slabs near the pool area that are uneven, there's areas on the hotel that need painting. The rooms are lovely, beds are comfortable and the air-conditioning nice and cool. But there are some downsides, our phone wasnt working in the room to ring for room service, it's advertised online that the rooms offer coffee and tea making facilities in the rooms, but no milk! You have to ask for this and because our phone wasn't working I had to go to reception and ask. Where she then sent me to the bar area (noone was there) so I was then sent down to the restaurant (that was in darkness) I managed to find someone in the back and they took me back to the bar. It shouldn't be that difficult to get milk! Why couldn't the lady on reception just go and get it instead of sending me on a goose chase?!