DoubleTree by Hilton London Heathrow Airport

Great one night stay after an overnight flight. Was able to check in a little early which was much appreciated. Beds were comfy and room was great. Walking the neighbourhood felt safe for two women travellers. Sahana at the front desk was so helpful and sweet. 5 stars for her alone! Highly recommend.

The rooms are clean, bed is good, bathroom is fine. Decent parking space. Helpful staff with my personal experience. Overall we had good time but the car parking system depressed me after 2 months. This was due to SMART PARKING who takes parking charge but doesn’t update their system even after hotel informs them to correct one letter mistake. Please make sure to get the details about car parking and the charges being paid while checking in. The staff at reception are helpful but sometimes a small human error may put you in a big trouble. Reception should make sure to check with customer about correct license plate if parked and confirming it to avoid unnecessary parking charges from Smart Parking. Smart Parking does not cooperate well with hotel and take longer to resolve any minor mistake. Manager and other staff including reception dealing with parking needs to update their system to resolve the error as soon as a customer raises any such issue. Thanks to manager and staff involved to resolve my issue with smart parking.

A quick overnight stop here, room was fine, TV was smallish but worked well. I had a bath in my room, which I always like. The room was clean, coffee and tea provided in the room too. Plenty of food options if you don't eat here, the nearby Portuguese restaurant is recommended. Good sleep quality, and comfortable bed and especially pillows. Breakfast was pretty good with fresh fruit too. cookies on arrival and staff were good. Nice brief stay.