DoubleTree by Hilton Murfreesboro

My boyfriend and I spent a night here and we loved the hotel experience. From the moment we arrived until check-out, the employees made our stay feel very welcoming. First impressions matter, and the manager, Johanna, was so sweet to us. I felt like you could have a genuine conversation with her and still recognize her professionalism. Our king room was clean and tidy. I truly hope to come back and spend another wonderful night.

This hotel truly restored my faith in genuine customer service! The front desk team made me feel valued and appreciated, not just like another guest, but someone who truly mattered. Their warmth and attentiveness are rare these days. Ity's not often you find service that feels this sincere. I left feeling great about my stay and will absolutely be recommending this hotel to my friends and family. My family and I had a good hotel experience.

1980’s hotel that has had no maintenance. They are just now renovating the rooms but everything else is very old and worn. I couldn’t get the electrical outlets to work in the room. The air conditioner started smoking when I changed the temp on the thermostat. I had to change rooms and the front desk made me repack all my stuff and come down to the lobby just to get a key to go to the room directly across the hall when they easily could’ve just brought me up a key to the floor. The mattress, pillows, and shower were nice. I won’t be back.