DoubleTree by Hilton Paris Boulogne

We stayed the first week of April at the Radisson Blu and couldn’t be more pleased with our experience. The breakfast was above and beyond our expectations. Excellent baguettes, chocolate croissants, espresso and eggs! The restaurant staff was exceptional! We chose a suite for our room and it worked perfect for our family of four. The room was clean and well represented in the photos. We enjoyed the fact that the windows opened to allow fresh air in the room. The Metro is close by which makes all of Paris in your grasp. The staff was extremely attentive to all of our needs. For the price we paid, this hotel is of excellent value. We will recommend.

Disappointing Experience – Not a 4-Star Hotel My stay at the Radisson Blu Boulogne in Paris fell well short of what one should expect from a 4-star hotel. The first room we were given had a non-functional air conditioning system in the middle of summer, which was unacceptable. We were moved to a second room, but unfortunately, the issues continued: the bathtub wouldn’t drain properly, the electric panel in the room emitted strange, intermittent noises, coffee machine was dirty and the water temperature in the shower was consistently lukewarm to cold. We requested assistance when moving rooms due to these problems, but were refused. I emailed the hotel (with video evidence) after our stay and followed up a week later, but never received any reply — a clear lack of accountability and customer service. This was a deeply frustrating experience, and I genuinely question the legitimacy of many of the glowing reviews for this property. Based on the condition of the rooms and the unresponsiveness of the staff, this hotel does not merit a 4-star rating by any reasonable standard. I do not recommend staying here, and I hope this review helps others make a more informed decision. Over a month later and nothing - no response from the hotel at all.

Unacceptable Service – Valuable Items Missing Our stay was completely ruined when my sister’s high-end clothes went missing after sending them to the cleaning room. What’s worse is the hotel’s response—absolutely nothing was done. No explanation, no accountability, no compensation. It’s outrageous that a place claiming to offer quality service can treat guests’ belongings with such carelessness. We felt dismissed and disrespected. Think twice before trusting this hotel with anything valuable.