DoubleTree by Hilton Phoenix Chandler

Nice clean hotel. Quiet always stay here in business trips. Only complaint some might have is no free breakfast. The have a coffee shop in the lobby that has some quick options but don't expect much. Other than that the hotel is great.

We noticed our hot water didn't get hot and we told the front desk. They had maintenance there in 3 minutes. They told us to wait 20 minutes to see if it worked. We were tired and said we would check it in the morning. Still not hot water so they moved us yo a better room. They handled the situation like champs with no issues. It was a Great location. So many restaurants up the street, right off the highway and they had good food. We will definitely stay there again!!

Well let’s start off by saying the location sucks. Homeless everywhere and right next to a motel 6 and the freeway. When we checked in the staff did not mention anything about the pool being closed. We payed extra for a pool view room. When we got to the room we peeked out the window to a fluorescent green pool. My wife called down they said oh sorry our pool is closed cause the pump went out. Ok fine guess we won’t go swimming. I wake up the next morning and there are 5 cop cars with lights on arresting someone on the property out back. Asked the front desk what’s going on and they say we can’t say. Oh boy that makes us feel safe. We booked two nights here needless to say we left after the first night after seeing cops in and out of the property non stop during the day. If you value your life or your vehicle don’t bother with this hotel. The hotel itself is clean but location is horrible.