DoubleTree by Hilton Schenectady Downtown

The service is actually good, the management clearly doesn't care about the clientele. Which is sad, there are business travelers from all over with GE being close by. The bar used to be stocked with quality choices, now it's whatever is cheapest. The food used to be better as well. Overall quality is going down quickly. Better off staying at hotels near the casino where there are more food options nearby.

All the people were very nice. But I did have the following issues: EV charging- The company chosen reportedly has an app, it just has a different name than the one the company offers. The link to it on their website is wrong, and their customer support can't tell me the name, but can describe the logo (I wish I were making this up). I'm charging on the way home. Breakfast- Buffet used to be included. Now you get a credit to use at the restaurant which won't cover it. The restaurant is understaffed. One diner got no silverware nor napkin. There were no coffee refills (at least none that could be obtained). The food quality is good but I'm still getting breakfast elsewhere tomorrow.

Good hotel, has everything you need. Pool was quite cold so didn’t end up swimming with my child. Got back late, went to order food however restaurant closed at 10 but the gentleman at the bar was great and offered to get something small made. 3 star solely based on thermostat in the room not working, tried turning on heat and air to get it to turn on and wouldn’t change from 67 degrees.