DoubleTree by Hilton Zagreb

I felt instantly welcome at DoubleTree Zagreb—the friendly staff and signature cookie set the tone. Loved the interaction with Bruna. She gave me very good tips. My room was spacious, spotless, and comfortable, and the breakfast buffet offered plenty of delicious options each morning. I loved unwinding in the hotel’s wellness center after busy days. The location made it easy to explore Zagreb, and everyone I met was helpful and professional. The thoughtful service and great amenities made it a true home away from home—I can’t wait to return.

The location is a little out of the way from the centre but we knew this before booking. The Ubers and Bolts are so cheap and easy to book that being a little outside the centre doesn't matter. The hotel was clean and the rooms were spacious. The bed was comfy and I had a great night's sleep all 3 nights I was here. The hotel left a cake in the room for my partner as it was his birthday which was a great touch! We booked this hotel mainly because it had a spa with great views. Unfortunately the spa wasn't very relaxing due to kids being in the pool splashing around and the area is quite small. The jacuzzi was out of service which was disappointing as this is one of the things that sold the hotel to me. We didn't have breakfast but we did find €22 per person quite steep. We went into the city centre and got breakfast for a lot cheaper. Overall we had a great stay! Just wish the jacuzzi was in working order.

From the minute, we walked in this hotel smelled terrible and the staff here matched the terrible atmosphere. We were checked in to a room on the 7th floor which was a non smoking floor. Upon entering, there were almost clouds of smoke it smelled so incredibly strong. The sheets and bedding was musty and almost damp. We don’t last more than five minutes without leaving and checking in to another hotel. No idea how this is considered even a 3 star hotel, nevertheless a 5 star. Avoid like the plague!