DoubleTree Moscow Arbat Hotel
Moscow · Russia · Nikitskij Bul. 10 Moskva Moscow
About DoubleTree Moscow Arbat Hotel — Luxury Boutique Hotel in Moscow
DoubleTree Moscow Arbat Hotel is an exceptional 4-star hotel in Moscow, Russia. Guests enjoy a distinctive experience combining world-class facilities including bar, pet friendly, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Thank you to Marian for his hospitality and good french. It's very nice when staff knows some more languages.Of course next time its my favourite place
Good location, most touristic places are 10-20 minutes walk. Rooms are cleaned, small reception area and mini bar where you can have coffee or tea. Many thanks to Maria, Marian and Anesthasia for their services.
Dear DoubleTree Hotel Management, I hope this message finds you well. I am currently staying at your hotel for 10 nights, with a total of 7 rooms booked under my reservation. Given the duration and size of our stay, I expected a much higher level of hospitality and service. Unfortunately, I have been very disappointed with the lack of cooperation and professionalism from both the front desk and restaurant staff. The reception team has been unhelpful and unfriendly, while the restaurant staff showed little attention or courtesy. This experience does not reflect the standards we associate with the DoubleTree brand. As a result, I will be sharing this feedback and rating on Google to help other travelers make informed decisions. I sincerely hope you take this complaint seriously and address the service issues immediately.