Douro Scala
Mesao Frio · Portugal · Quinta Do Paço De Cidadelhe
About Douro Scala — Luxury Boutique Hotel in Mesao Frio
Douro Scala is an exceptional 5-star hotel in Mesao Frio, Portugal. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
It was overall a lovely experience. The staff is nice, the breakfast is very good, and the rooms have a killer view, as does the hotel in general. The downside for us was they were having construction jobs and it interfered with the peacefulness vibe of the place and the inside pool was quite cold, although they wrote 29° on the board. Apart from that, everything was great!
Saw the hotel advertises on Odisseias and bought a voucher. I reached out to the hotel on mail and they confirmed there was availability on my desired date. When I tried to book jand use my voucher they told me I cannot use my voucher from Odisseias. I spoke to a lady Catia who was dismissive and hang up on me when I was trying to get information and stopped responding to my emails when I inquired on why I couldn't book the hotel. It's dishonest to list your hotel on Odisseias and have no availabilities and refuse clients to use their vouchers. Wouldn't recommend it especially if you are coming from Odisseias
They promote themselves on Odisseias but when it comes to book with vouchers they pretend they are fully booked and immediately become very rude. It’s a conscious misinformation of people, stop this cheating