Dusit Thani Himalayan Resort

I was truly impressed by this hotel. They gave us a very warm welcome and the views were absolutely stunning. The location feels like you are on the same level as the clouds The Thai restaurant offered a wide variety of dishes, and the taste was very close to authentic Thai cuisine. Moreover, the staff were responsive, helpful, and provided many special food services This trip was to celebrate my best friend’s birthday, and the hotel arranged a cake for the occasion. It was such a beautifully presented cake If I have the chance to visit Nepal again, I will definitely stay here.

Excellent location high up in the hills with luxury service. I came here to lead a 3 day workshop and the setting was magical. The only small challenge was a ‘dodgy’ bed light fitting and the fact that when the power went out it knocked out the TV channels. However apart for that the food and the staff were excellent. I have travelled internationally for over 15 years and have spent numerous days trapped in hotels facilitating training and I have to say this venue setting is one of not the best.

In general I was very satisfied with my stay at this Resort, especially with our 1-bedroom villa. The villa is huge, the bathroom amazing as well as the view of the valley. The resort grounds are beautifully designed and offer a very pleasant atmosphere. Although some rooms are a bit far from the restaurant and the pool, this did not bother us at all, as the buggy service worked wonderfully and timely. When we arrived, there was a large event taking place, but the staff went out of their way to provide fantastic service. We were absolutely impressed – the customer service definitely deserves 5 stars! Some people here complained about the road going up to the hotel but I can’t agree with that. If you follow the instructions of the hotel the road is really good for Nepali standards, especially compared to other 5 stars hotels in the area like the terraces. There are two things I would like to mention that were less than perfect in our opinion: 1. the rooms are much too bright for our taste, with a lot of light coming in. Our son was awake by 5:45 AM every morning, which was a bit annoying for us as parents. Blackout curtains would have been great. 2. the quality of the food and beverages offerings and buffet were very disappointing. The waffles at breakfast were drenched in oil, and the breakfast and dinner buffet was too small and almost exclusively Nepali dishes. Breads were also not good. The Thai food was not authentic. Someone else here recommended the butter chicken but I saw they are American so you can’t trust that judgement - it was not good, tasteless and boring. On top of that, the coffee was simply undrinkable. This urgently needs improvement because if you go to a nice hotel you want to eat good food and don’t want to worry about finding an outside place to eat at. There is only one restaurant so it shouldn’t be so hard to find some way to improve. I am generally not very strict with my ratings but the food was so bad that I need to deducting one star from my rating. Please please please change something because we would love to come back over and over again. Other than that, I would highly recommend this hotel. The excellent customer service truly makes the stay special. We would happily return, but would prefer to eat outside the hotel.