EA Hotel Atlantic Palace

Lovely hotel in the heart of Karlovy Vary, special and perfect for a romantic weekend. The rooms are large, bright and comfortable and we had one with a balcony which was just a real treat!!! The staff was warm and kind, and the breakfast is highly recommended. Perfect choice for a couple trip to really dive into the local vibes and pleasures!

The elevator didn't wotk our whole stay, and we needed to carry our luggage 4 floors up and down . What's more upsetting, is that we didn't even see anyone TRYING to fix it. We were in the hotel half the daytime, and didn't see a technician once. The pillows seems to be missing half the filling (or they're just old), and provide no support what so ever. The beds are not comfortable either. Both of us had one of the worst sleeps comparing to many other hotels we've been to. I ended up sleeping on a couch, because it was the only place I could somewhat fall asleep. When you insert the key to the power-activation slot in the room, it starts a buzzing sound in the wall next to the bedroom, and it is heard in the bedroom. Once again - one of the wost sleeps... The parking arrangement requires compromises, which is not the hotel's fault, but I would really expect it to be their responsibility to inform us AHEAD OF TIME about the local parking arrangement, so that we can either be prepared or maybe drop the idea of renting a car in the first place. They sent me the info at 4:07 AM on the day of our arrival. But they did see it their responsibility to inform me almost two weeks ahead (right after my booking) about them going "green" by providing the room-cleaning services once in 2 days, which to be fair, resolved very quickly, when I quoted them their own description on agoda promising everyday cleaning. And by the way, since room cleaning (making up the bed, taking out garbage, changing used towels) mostly relies on human power, which is the greenest kind of energy, then skipping a day doesn't mean going green, it's going GREEDY by denying the costumers a proper service, reducing the available job-hours to those seeking for it, and all in sake of optimising profit. Have the potential (location, building, rooms structure), but what a shame... Wouldn't recommend...

Terrible 'hotel'! Extremely poor breakfast (awful scrambled eggs made from powder, no yogurth) and very early check out like in a hospital! Never again!