EA Hotel Julis

I stayed at this hotel with my brother for four nights to celebrate his birthday in Prague. The location is fantastic – right in the heart of Wenceslas Square, with plenty of bars, shops, cafes and restaurants within walking distance. However, be aware that this area can be a bit touristy, and some places might charge higher prices for food and drinks compared to other parts of the city. The hotel room was spacious and spotless. The staff were generally friendly and helpful, but one staff member seemed a bit unfriendly after we checked out. They wouldn't let us use the toilet and questioned how long we planned to store our baggage, given our late flight that night. It was a minor issue, though, and overall, I'd recommend this hotel for its great location and comfortable rooms.

I left my 5 day stay at Hotel Julis after the first day due to the dishonesty, gaslighting of the staff and general poor quality of the hotel. They advertise a pool but don't have one. They list it as an amenity even though it's not in their hotel and you pay 10 euros if you go there. The staff are rude and don't have customer service skills. There were other issues. My safe didn't work. They said they'd fix it but didn't. It's an old building but without the charm of most old buildings in Prague. The duvet was tiny for the size of the bed. It was an unpleasant experience to put it mildly.

No way 4 star, as the reviews say! So annoyed, just checked in to find the pool only opens 8-10pm (what’s the point?! And That’s no use to most people!) and worse, it charges you!!! Gym also charges. Guy on reception laughs when I questioned this. Nowhere is this noted on the site I booked from so will be speaking to them as it’s illegal to MISADVERTISE - trying to move as aside for that, the rooms are old fashioned and not nice. I paid £130/night and I’d say it’s a £50/night hotel in the area, 2 star. What’s worse is there’s plenty of reviews saying this (I should have looked before!) but the hotel doesn’t update its marketing profiles to be honest. Usually they say “surcharge” next to the facilities. It’s loud as you need windows open as no AC (looks like they used to have it, read a review they stopped to save money), and then there’s bells ringing and lots of noise early in the morning, especially. There’s no bottles of water, black tea or milk/creamer, or English speaking channels working on the tiny old TV. The bed is hard, there’s lumpy pillows - so disappointed and have booked 4 nights here, it doesn’t look like the pics, isn’t worth the price and the facilities were a lie :(