Echoes Boutique Hotel and Restaurant
Katoomba · Australia · 3 Lilianfels Avenue
About Echoes Boutique Hotel and Restaurant — Luxury Boutique Hotel in Katoomba
Echoes Boutique Hotel and Restaurant is an exceptional 4-star hotel in Katoomba, Australia. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Never stayed there (but plan to later this year) however, we have eaten there twice and the food was TERRIFIC! The staff are wonderful, kind, and accommodating. The views are amazing, out to the 3 sisters and across the valley below. I can't wait for my next visit!
The view from Echo’s was absolutely stunning and easily the highlight of our stay. Unfortunately, the room itself was a letdown, especially considering the premium price. It felt quite dated and underwhelming overall. When we arrived, the room was cold, with noticeable drafts coming through the poorly sealed exterior door. I also expected a king bed at this price point but found a queen instead, which was disappointing. The curtains and blinds didn’t adequately block the morning light, making it difficult to sleep in. For a motel charging this much, I expected a higher standard of comfort and upkeep. The location and view are undeniably beautiful, but the room didn’t live up to expectations.
Breakfast- Do not expect to receive what you actually order. I placed a breakfast order only to receive the wrong dish. This happens, though when you request for the correct dish and 15 mins later, again receive the wrong dish, that’s a little below ordinary. Not to mention there was a hair on one of the plates of pastries given to us. We were gifted a $15 bottle of bubbles as a token of apology. Room- Black mould on the ceiling above the bed. Balcony door- Cold air coming into room from balcony door jam. Bed- Uncomfortable, two small beds joined together done wrong. There was an imbalance between the two beds that was really irritating. Shower- In such cold climate, a hot shower is a must. Turned the water on, put shampoo in my hair and all of a sudden, the water is shut off. I’m left standing in the shower with shampoo in my hair and no water… management still could not tell me what happened there, only offered my partner another bottle of bubbles for the mishap which was rejected. Conclusion, if you pay $$$ you expect quality, this place clearly is not. I didn’t stay here to be given a $15 bottle for every screw up and there were many. Unfortunately this hotel has gone downhill since the last time I stayed to the point I won’t be returning.