Eden Andalou Aquapark & Spa

Great facilities, nice big main pool, and nice aqua park with a small variety of slides. Great activities throughout the day and a very good animation team. Very friendly, very engaging. Lots of fun for all ages. Food at the buffet restaurant was good, nice selection however mainly the same foods every day with a couple of changes. Nice spacious room. Only issue with the room was that it had an adjoining door to another door to the next room. We can lock it from our side however, noise travels through the door so when neighbours are noisy, the sound travels. Overall, very pleasant stay, many thanks to the staff and animation team.

Staff work incredibly hard to keep everyone happy. The entire hotel is extremely clean, from the rooms to the grounds you can always see someone cleaning and making sure everything is spotless. The buffet has a large selection of foods catering for different tastes. All food is fresh and tasty - well done to the catering team! The animation program is great for families, with a variety of activities. They work really hard to keep everyone entertained. I loved starting my morning with stretch with Happiness, the AquaZumba to the different evening events. A very child friendly hotel, perfect for families to relax with great facilities. Rooms are large and comfortable to accommodate families, although they are a bit dated and could do with an uplift. It is located on the outskirts of Marrakesh, about 20 minutes by car but the hotel offers a free shuttle.

We were quite disappointed with the animation on Wednesday evening. According to the schedule, there was supposed to be a game night at 9 PM. However, nothing was happening. When we asked at reception, they couldn’t help us and simply sent us away. We eventually ran into an animator who told us it wasn’t taking place that evening and would only start the following week — despite the schedule clearly stating otherwise. The only activity that night was a live music performance. Our children were very disappointed. Additionally, it was frustrating that there was no charging point available for our electric vehicle. For a 5-star hotel in 2025, at the very least, a standard plug should be available. The pool lifeguards also seemed quite unmotivated — even giving a small push to help children down the slide seemed too much to ask. That said, the excellent service from Salma, our waitress, truly made our stay more pleasant. The food was tasty, though we would have appreciated more variety. The hotel itself could also use some renovation, as it looks a bit dated.