Eden Hotel Hà Nội
Hanoi · Vietnam · 22 Đoàn Trần Nghiệp Quận Hai Bà Trưng
About Eden Hotel Hà Nội — Luxury Boutique Hotel in Hanoi
Eden Hotel Hà Nội is an exceptional 4-star hotel in Hanoi, Vietnam. Guests enjoy a distinctive experience combining world-class facilities including restaurant, room service, airport transfer, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Old and very outdated. Not sure how this is categorized as a 3 star hotel. Should be 2 stars at best. Bright side is its location near the Old Quarter. Breakfast is decent but the dining room is small.
Absolutely avoid. We book 2 nights but decided to end after 1 night because the rooms are not great and the hallways are dimly lit. When we mention this to the front desk she just pretwnd to not understand and charge us 2 nights anyways. They assume i am a foreigner so i dont know whats going on. So with no explanation just charge 2 nights on credit card give me the receipt wuth absolutely no explabation. Totally dishonest and fraudulent. Avoid. Avoid. Avoid.
The staff are not interested in their guests. The staff spend a lot of time one their mobile phone. The Buffet is hardly replenished. The tables are left dirty and the forje smells musty and moldy.