Eftalia Aqua Resort All Inclusive

We had such a great time here! The hotel was clean and comfortable, and the food was honestly better than we expected. There’s a lot of choices and you won’t go hungry for sure. Drinks were good too, yeah some stuff cost extra but it's not really a big deal. The whole vibe of the place was chill and friendly. Big shout out to the guest relations team – they were honestly amazing. Always smiling, always asking if everything's okay, and really made us feel at home. It’s not something you get everywhere. All the staff were lovely actually, but guest relations really stood out for us. Entertainment team was fun too, especially with the kids. We'd def come back again, no doubt.

Before I start this review I realise this hotel is aimed at families, however...there wasn't much Turkish food on offer, there was a lot of food and drink that required extra purchase (this may be standard for an all inclusive now?), it was really noisy with music from the cocktail bar late into the night, neighbouring rooms noisy and a ridiculous situation with the sunbeds. People were down by the pool at 6.30am and hardly any sunbeds left even at that time of the morning! It was my first time going to Turkey and the people and hotel staff were incredibly friendly and helpful and it might have been ignorance on my part but I was unaware of the expectation to tip quite so much! We went out and did a jeep safari tour which was really enjoyable and great value. I wouldn't return to this hotel or recommend it.

Absolutely garbage. The rooms aren't cleaned, and when we reported two faults the reception said they would get fixed, they didn't. The all-inclusive element of the hotel is not all-inclusive at all. Other than petrol stripper spirits, wine and watered down beer, you have to buy anything else. The a la carte restaurant has to be booked on the day you want it, but this filled up instantly with queues starting prior to the booking desk opening. Only 5 parties are allowed to book per day regardless of size out of the entire hotel. The waterslides are open for reduced hours and some were only open for 2 hours in the morning. The music poolside and at the cocktail bar as well as entertainment area is extremely loud to the point a conversation with your family on the same table is not possible. It appears that the general clientele of the resort do not care about the whereabouts or what their children are doing. I love turkey and the people, but this place was all about money grabbing. I'd never return.