Eitch Borromini Palazzo Pamphilj

Staying at Eitch Borromini was truly unforgettable. The staff went above and beyond, offering warm, personalized service—including vegan dishes specially prepared off-menu just for us, which was such a thoughtful and rare touch. The location couldn’t be more ideal—right in the heart of historic Rome, with many iconic sites within easy walking distance. Every evening, we joined the locals for a leisurely "passeggiare" through charming piazzas and winding streets, soaking in the city's timeless beauty. The rooftop bar was our favorite way to unwind at the end of each day—peaceful, scenic, and with the kind of relaxed vibe that makes you want to linger. Our room was spotless, comfortable, and quiet, providing the perfect retreat after full days of exploring. From the breathtaking views of Piazza Navona to the elegant atmosphere, every detail made us feel immersed in the magic of Rome. We’d return in a heartbeat. Highly recommend!

This is a beautiful hotel filled with historical charm and lux amenities, nestled in the heart of the city is close to all that you need. We were walking distance to the Trevi Fountain, Spanish Steps, Pantheon, shopping, and delicious eateries (Osteria Fortunada). The staff was highly professional and quite accommodating and upgraded our room to a two-story apartment to allow more space for the children. They made an extra bed, which was more than we could ask for. Everyone slept in clean comfort after sleeping in a more cozy cabin stay on a 7 night cruise. The staff even secured our luggage for us to allow us to site see before check in. The complimentary daily breakfast was absolutely fulfilling and delicious! We were expecting to pay for that type of quality and service. The views on the rooftop terrace for breakfast was spectacular! Not to mention the roof top bar and lounge at night (reservation recommended). The water in the shower did get cold quickly, but that may just be a city issue rather than the hotel itself. If ever in Rome again, the Eitch Borromini would be our choice!

This is NOT a 5 star hotel. It is not horrible but definitely not as advertised. During our stay in May 2025 our air-con did not work properly and the room was always hot. There was no shower gel, shampoo, or conditioner, and only one small cake of soap on the vanity and nothing in the shower. We asked reception and they provided shampoo and conditioner the next day. The bed was uncomfortable with a hump in middle and you could feel the springs. The bathroom fit out, while new, was poor quality and the floor and walls covered in fake marble. At breakfast the ordered coffee was lukewarm and the scrambled eggs were dry (we were first to arrive at opening). The hallway carpet was poor quality and always dirty. While the location was fantastic, this doesn’t mean it is a 5 star hotel. There are many other hotels in this area that represent better value.