El Mouradi Club Kantaoui

The hotel was lovely, and staff very friendly. We flew from Bristol to the International Aiport in Tunisia, wasn't far from the airport about 35 minutes drive. You can walk directly onto the beach which was beautiful. Felt safe, with security 24/7. There were plenty of options for food in the main restaurant, we enjoyed the beach restaurant, as was all cooked freshly for lunch every day. The boat trip we booked through the man at the hotel was absolutely brilliant, enjoyed by all ages of our group, I would recommend, food was fish or chicken and absolutely gorgeous. The island was gorgeous and entertainment was excellent. The hotel was a little run down, but you could clearly see they were doing the up keep and trying to fix things that were broken or needing of repainting etc, the maintenance team were brilliant - my bath tub plug wouldn't open one evening, they came within 15 minutes and fixed it for me. All in all, this was a good enjoyable holiday for the price. Lots of children there and 3 pool right next to each other, I particularly liked that there was lifeguards by each pool and by the sea on the beach. The staff were all very friendly and full of smiles.

The hotel location is brilliant it's on the doorstep of a beautiful beach. With crystal clear waters. The hotel is very dated. Rooms are very basic. Staff are wonderful can't fault them. However, management needs to sort out the rooms the air conditioning is terrible as is the food menu. We went all-inclusive and didn't eat a single meal. Nothing catered for the British! Not even basic fish chicken or chips. Disappointed to say the least. The gardens' pools and grounds are impressive. Plenty of staff are always helpful and happy to assist. Felt safe with security everywhere. Recommended location but unfortunately not the hotel. Definitely not 4 stars. The maximum is 2. That's being generous!

The design and layout of the hotel and bungalows is actually quite nice, but the service is terrible for a four star property. In the room there is no internet, no safe, no proper be sheets and the bathroom floor is always flooded because the water does not drain. During three days there was no hot water! The food is good and the shows are great!