Elexus Predeal

Great staff,loved the pool and spa Location is in a quiet area ,surrounded by nature

Excelent breakfast and the experience of swimming în a heated pool while it snows is fantastic. I just wish it would have been closer to the slope

Stay away from this hotel. We went with our 1 year old and mentioned we would arrive between 15:00-16:00. We got there later, at 16:15 and our room was not ready until 16:50! We were told by the concierge to go to the spa, as if that would solve the issue and we had bathing suits already on us, when all the luggage was in the car. When we went to the room, the access code was not working, thankfully there was a staff member on the floor and she let us in. The cleaning staff need more training. On the surface it appeared tidy, but the floor were not vacummed, floor was not mopped. In normal circumstances i would not complain, but for the price we paid and considering we have a small child, this is unacceptable. Bathrooms smelly, one toilet was broken, door hinges were all squeaky that if you had a need to use the restroom during the night, you would wake other people. Needs humidifiers in the bedroom as the air gets very dry during the night. There is a screw loose when you open the door to the terrace that can injure your hand. Definetly not a SPA as they market it. Just a small indoor pool, one outside and there are no amenities for families with small children in the locker room. Dirty showers, not even benches so you can change. Very poorly designed. Not family friendly, lady from the pool was more concerned about the towels and not by the fact that we were struggling to find a place to change the baby. No food was permitted either as our son wanted a snack and we got scolded for opening up a banana. Finally, the deposit money does not make sense. Makes you feel as you wait to collect it at check out that you are trying to rob them.