Elite Athlete Centre and Hotel

The last-minute booking to be there with our daughter for her birthday, this room was ideally located on the campus, and we could meet our daughter frequently as her accommodation was just a stone's distance. The rooms could do better, and the toilet should have an enclosed shower cubicle, making it nice and tidy. The shower was separated only by the curtains and would make the entire toilet wet if you took it. Despite the request for extra towels, nothing was provided. However, their services were good, prompt, and polite, and for the two-day stay, it was good. The Wi-Fi connections during the day were horrendous and caused us severe issues working remotely. Considering the purpose of this hotel and with guests always occupying this place, they could do better with better broadband services. The location is just too good. You could get to the town centre in 5 minutes by car and 15 minutes walk. Very well located for local shops, pubs, restaurants and clubs.

They didn’t tell us that the floor where we booked had NO air-conditioning. Imagine, in summer, too! The breakfast however was VERY GENEROUS portions, never seen anything like it in the UK. But I would have preferred rather a good night’s sleep in a cool room. ALSO, they only clean the sheets ONCE in three days, so guess how many times they came during our four-night stay?!

Bed Bugs and Silverfish bugs are in the rooms. I woke up to being bitten by bedbugs. I was able to kill and take pictures. The silverfish bug is in the uni dorms next door also. Staff moved me for 2 hours as there was an available room at 4am. Traumatic experience after a hards day work. They had no bug spray or treatment options.