Embassy Suites by Hilton Madison Downtown

The room was spacious and well laid out. The breakfast was outstanding! I loved the made to order omelets along with the buffet options. It's a couple of blocks away from the capitol, eateries, and shops. Parking garage nearby doesn't allow for an all day pass, so if you leave the clock starts up again, but it is located directly across the street, so that was convenient. The staff were super friendly. They texted multiple times during our stay to check in and make sure we were comfortable. You need your key to use the elevators, so it adds a layer of security

An amazing Embassy Suites that will not leave you disappointed. A beautiful contemporary modern look and design within the entire hotel. A really inviting lobby with plush seating. As a fan of astrophysics, I took note of this awesome copy of Carl Sagan's, Cosmos. Upon our arrival I was warmly greeted by front desk, Vidushi. She quickly provided us the room and directions and suggestions of places to eat. The rooms are amazing with comfortable beds providing for a great night's sleep. I also enjoyed the blinds of the room. These blinds were amazing as even in the early morning hours I still believed it was night. Often blinds become overlooked but they're so essential for blocking the light providing for a well-rested sleep. At breakfast I noticed all staff members helping clean the tables and preparing for the next patrons use. It was all hands on deck. Even the manager, Michael, was observed to be helping patrons and staff members cleaning the breakfast area. The breakfast is delicious as you would expect at any Embassy Suites. It's hard to single out any employee in this area as they all were working together. All should be given recognition. Moreover, I enjoyed and noticed the availability of coffee mugs as opposed to paper cups, which to me is a very nice touch. I also enjoyed the evening reception. I like how they offered board games to enjoy with your party and, when coupled with drinks, makes for a fun afternoon. The offer of a nice small convenience store or you can purchase snacks and other amenities you may have forgot to pack up on your trip. You can even buy a few souvenirs of Madison. Parking can be done via valet or self parking lot right across the street. I thoroughly appreciate the valley explaining the parking options to us as we arrived. Kudos to him. Overall, this is an Embassy Suites worth recognizing and visiting when touring Madison.

This was my second time staying at this hotel for work & both times have been super impressed by the hotel. Clean, modern, great breakfast, fun happy hour, great staff (shout out to Augusta who helped me find some delicious restaurants via her recos) & perfect location. Well run hotel all around & will book again next visit!