Emerald Inn
Auckland · New Zealand · 16 The Promenade
About Emerald Inn — Luxury Boutique Hotel in Auckland
Emerald Inn is an exceptional 4-star hotel in Auckland, New Zealand. Guests enjoy a distinctive experience combining world-class facilities including beach club, garden, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Enjoyed our stay here. Had everything we needed. Awesome location near the beach. Reception was very accommodating and helpful. Would definitely stay again.
Great place, almost Disney-like! Lush, tropical feel with well cared-for gardens. If I had a complain it's that the plants were TOO numerous, made parking in some spaces difficult (no room to get out) (and the branches scratched the door of the car) and parking is at a premium here, so be aware. There is no need for a car once in Takapuna, there are restaurants that will keep you busy every breakfast, lunch or dinner every day of the week (highly recommend Beach Cafe for an unbelievable cafe mocha and Aubergine for great food). You will be pleasantly surprised with Emerald Inn rooms which are well appointed and stocked. Beautiful courtyard with pool. And washer/dryer is available. James at the front desk was a delight to speak with and made sure we were all settled in. Interestingly, the front desk has limited hours so make sure your business is taken care of early in the day. This was not a problem for us. Beach walks are a must, as is people watching at all the shops and diners along Hurstmere Road. And New World or Woolworths supermarkets are within easy walking distance. Forgive the weak photos. We took them as we were checking out, but it'll give you an idea. Looks way better than I framed. Enjoy your stay!
Great location but that's about it. Booked a nights stay. Bathroom doesn't have a fan so windows have to be left open, not the most ideal in winter. Anyway realized the room doesn't have a heat pump either, just an old heater. Bed really soft but didn't get to spend the night due to an emergency with our daughter. Left to attend to her and went back to collect our stuff. Hubby had taken his own personal pillow, which we left behind. Tried calling them Sunday and emailed Sunday night. Over 2 weeks later no reply or acknowledgement from them just completely ignored. Service is disgusting.