Emery Autograph Collection Hotel

We stayed nine nights, and I don’t think I have ever slept this well in a hotel. Shades completely darken the room, and I never heard any noises, either from the hallway or from any other room. Not a sound! The room is complete but relatively small because guests are encouraged to “hang out” in the lobby and for that purpose they provide a very comfortable quiet lobby with games and a lively bar with a great happy hour. What more could one want? I had only one minor issue, housekeeping didn’t do the room despite explicitly asking, but in their favor I was in and out of the room so we probably just missed the timing. The important thing is that when I asked about it the staff handled it with a genuine smile. The staff at this hotel genuinely like their job and it shows. If I had to pick only one word to describe Emery it would be “FUN”.

First impression of an Emery property and we loved it! The ambiance of the cafe/lounge was fun to walk through every day, and the general decor was so well executed and thought out while also touching on the Minneapolis roots. This was our first time in the city, so great location we were close to everything or at least public transit to get there! Y'all's lobby staff, at least in the morning, was 110% some of the best hospitality I've experienced in recent history. A blonde lady that checked us in in the morning especially really set the tone for the whole experience, and got us really excited to see the city, but also the younger man on the mid-shift that we interacted with (and another young woman that was training I believe) just excelled overall in meeting our needs quickly, kindly, and with patience. (I wish I had written their names down!!) Checkout was easy, never felt rushed or like dropping off my bags was a bother. That's it, but I can't express enough how amazing of a hotel and the overall stay (only two nights) was!

The rooms are clean, but not very updated. And I know they are going for a vibe that isn't modern per se, but they need updating or refreshing even within the decor they are going for. The lighting choices are strange and awkward to turn on/off, and there is a huge lamp that not only blocks the TV but the base also blocks safe access to the far side of the bed. I had to be really careful not to stub the shizz out of my toes. The table can't really be worked at if that is what you are there for, but the lobby has a great working space and the plants are amazing. Front desk has been quick and very friendly. I do think when the city is filled with smoke and there is an air quality warning they should provide free water in the rooms to guests. It's not their fault obviously that the air is hurting my throat, but it would be a nice touch for a 4 star hotel. Update at end of stay: housekeeping was too inconsistent. We stayed for 3 nights and housekeeping only came once. Well, to be fair, they came a second time at 4:30pm, after we had been gone for 8 hours and were back in the room. That's too late for a room clean. I had to ask for engineering to unclog the bathroom sink because it wasn't draining. Not sure if that ever happened, as it never did drain properly. I'm on vacation, didn't want to ask more than once. We made do! Location is fine. Knowing what I know now, I would have chosen something closer to the North Loop where we have mainly been eating.