Ensana Nove Lazne
Marianske Lazne · Czech Republic · Reitenbergerova 53
About Ensana Nove Lazne — Luxury Boutique Hotel in Marianske Lazne
Ensana Nove Lazne is an exceptional 5-star hotel in Marianske Lazne, Czech Republic. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
We stayed in this beautiful hotel in February for one week and we love it! Everything was just great, the food , the room, the staff, the connections to the other hotels. We will return! Room No 104.
Excellent experience. But I gave 4 stars for service because the level depends on the specific person from the staff you meet. The qualifications of several people confirm that you are in a 5 star hotel. The lady - the restaurant manager, Filip at the reception, the waitress Julia, Ostap from the sales department - any hotel can be proud of these employees.
We traveled from the United States to visit the spa and it was a far from pleasant experience. The water in the Spa pool was cold and not comfortable also the water in the bubble spa (jacuzzi) was cold! Staff didn't seem very pleasant or welcoming. We were to be in the spa for 3 hours but ended up leaving after 1 1/2 hours because it was not what we expected. We went to tell the staff at the front desk about our displeasure and she didn't seem to care at all. Do yourself a favor and book at a different spa as they only care about taking your money and not giving a pleasurable experience. 1