Equatorial Shanghai

Both my husband and I had a wonderful stay at this hotel. The staff (I would like to mention some names here,( Isaac , Joe, Frank ) are very polite, helpful, friendly and attentive. The buffet spread was pretty impressive and good. Housekeeping was well done too. To get taxi was fairly easy especially the bellboys (Isaac and Joe) just waited willingly in the cold winds for them for us and other guests. We greatly appreciate the dedication from them. Thanks Hotel Equatorial Shanghai for making our stay pleasantly warming in China. I would recommend this hotel to friends and families anytime. Well done!! Keep up the very good hospitality of yours. Shine on.

Much closer to a 2 or 3 star hotel. The entire thing is outdated, the elegant style might work if the quality of everything was better. The room felt very dirty upon arrival. The chairs have so many scuffs and dirt marks and the walls are chipping away. The beds are extremely firm but not really in a good way. The tv is old and most channels don’t even work. The service is slow and very awkward. The food offered is extremely restricting in terms of time, the best dishes on the menu can only be ordered for a total of four hours in a day. One upside is that the water pressure is really good I suppose.

The hotel has a good location and that's all... We found dirt in the room, understand the best, the bathroom was not well equipped and the bath was broken... Even the TV had a problem. The hotel is NOT kid friendly. They do have a swimming pool bit if you want to change your little ones, they don't have changing room for families. The only solution is that an unknown employee can handle your kids. NO JOKE, they clearly wrote me that. Last, the direction didn't even communicate or try to discuss. Bunch of losers, this hotel isn't much more of a 2 stars.