Eremo dei Poeti
Aulla · Italy · Via Colletto 18
About Eremo dei Poeti — Luxury Boutique Hotel in Aulla
Eremo dei Poeti is an exceptional 4-star hotel in Aulla, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
The view is absolutely beautiful, the host is very kind, and the apartment is clean and well-equipped. The pools are great, and breakfast has a really nice atmosphere. You can park your car at the property — the road is quite steep and a bit narrow, but it’s manageable. The Wi-Fi was easy to connect to, but unfortunately the internet connection was not reliable during our stay. Mobile data was also quite limited and only worked occasionally on the balcony.
Accommodation in a beautifully renovated older house. All apartments have a terrace, with access to a garden and two swimming pools. Stunning views of the valley. Dog friendly.
The pool area was nice and the views were beautiful. BUT when it comes to customer service, it was the worst I’ve experienced in years. I left a pair of shoes there (an expensive pair), and after two days of messaging through the Booking chat, emails, and Instagram, I received no response from the staff. Eventually, I called the Agriturismo, and a not-so-polite person told me they hadn’t found the shoes (even though I’m 100% sure I left them there). He also said that I clearly wasn’t very interested in getting my item back because I hadn’t called earlier — and then he hung up on me. Anyway, you’d better not leave anything behind when you stay here, because you might never get it back.