Esmeralda Praia

Great hotel, with many activities and live music at night. Not for people in their 20s, but perfect for families. Location is not too bad, it's a 10 minutes drive to Praia dos Artistas, that contains a market many handicraft items, cachaça and other souvenirs. Rooms have air-conditioning and are very clean. The toilets have those hoses for bidet, which is quite unusual, but definitely handy There were 2 downsides to the room we stayed, at least: mattress was not very comfortable and smart tv was not connecting to the internet properly, so we could not watch Netflix, YouTube etc

Plenty of activities for kids and delicious food for all. Clean and huge swimming pool. It is located exactly steps in front of the beach. This hotel has everything you need for a great vacation. I only recommend the management improve the quality of its wifi that sometimes was not working correctly, and pay more attention to replacing bathroom amenities.

If you value your money and inner peace, do not come here. From the start, the experience was bad. The hotel is in survival mode and do not even turn on air conditioning in the lobby!! This is northeast Brazil in the summer (32ºC / 90ºF) and the lobby is as hot as it could be. This is supposed to be a 4-star hotel. The hotel as a whole is dated, very far from its prime 10 years ago. It requires serious renovation work to come back to life again; given how tightly they’re operating it, I doubt this will happen anytime soon. In the meantime, they sell a false, past image that quickly vanishes the second you enter the hotel. The service team committed a serious mistake that made me rate it the lowest. I requested relocation to a new room (another drama). The told me to wait for a day; in the interim, they assigned my room to someone else and actually provided room keys to them with our things still inside and without telling us beforehand! This is the 4-star hotel they sell. It caused a lot of headache to get a new room. Awful experience. Beach. By the same token, they sell a beach that does not exist anymore. The beach configuration (Ponta Negra beach) completely changed since the sea reclaimed most of the beach (During high tides, there’s no beach left). The preposterous “solution” by the local authorities was to start doing beach landing a few months ago. It is really sad to see the beach like this, it was a wonderful beach for bathing. Now the sea is treacherous and the sea floor is full of stones. Very sad. We had to drive 20 min north to get to a good beach. If I need to drive to go to the beach, what’s the point of getting a seaside hotel like this? If you seek quiet, beware. The quiet rooms are in the back. The more expensive rooms, with direct sea view, are at mercy of very, very loud music and entertainment coming from the pool area. awful. All in all, terrible experience. I’m not coming back and recommend all to not come to this hotel.