Esplanade Spa and Golf Resort

The gentleman and lady at the reception were incredibly friendly. Since I don’t speak the language, I asked them to help me call a taxi to the train station. I had only reserved 200 CZK for the ride, and the lady even came outside to help confirm with the taxi driver whether it was enough. I really appreciate their kindness and helpfulness!

We had an excellent stay at this stunning hotel and we definitely come back!

Pros: Hotel is charming, old style, interior is fantastic Spacious room Free parking Welcome drink at the reception Cons: Breakfast for this range (5*) hotel is unacceptable: very poor. Cook is making omlet, but when you want to order fresh one - she refuses to do and shows a stand where previous omlets (obviously cold) are waiting. Croissant is just not a croissant, but bread in shape of it. Fruits and vegetables are sliced 🙄 no refreshments if the food finished and tea is just terrible… Hotel staff is also NOT nice. We arrived at 14, check in is at 15. We politely asked if maybbe our room is ready. Man at the reception just said “no. Check in at 15”. No smiling, no polite phrases, nothing. We asked can we visit the toilet then while waiting. When we come back, he rushed for us and said that room is actually ready ( he didn’t even know our name, how he could check?). Then still without smile he started to check us in, advised that things in mini bar are extra. When we check out the same guy still no smile asked as did we have smth from mini bar. And you know the funniest part? Mini bar in room was locked with key. And there is no key there 🤣