Esplendor by Wyndham Montevideo Cervantes

Very nice hotel with good service! Located in city center, which I do not recommend. Giving 4 stars mostly due to the neighborhood which is shady, a bit basic breakfast and slow elevators. You also hear a lot of noise from the outside

Nothing splendid about Splendor by Wyndham. The building is beautiful, but it’s rundown and massively underfurnished. So much so that there almost nowhere to sit in the lobby. Not even the lightest sight of an armchair in the rooms. No restaurant or room service, no drinks in the mini bar nor the will to help you out getting some food. I got to the hotel in the middle of the winter and it was cold as ice. No one had bothered to turn on the heating so it took about four hours for the room to be in a decent temperature. Breakfast is ok I guess. Not a great option I must say.

😡😠If I could give less than one star for this Hotel I would. How dare they advertise themselves as 4 stars 😠 and Bookings.com need to do some proper fact checking before advertising it as such. My husband and I have absolutely no problem with hotels that are older buildings and can have small bedrooms. It's par for the course in many big cities. We are not fussy complainers, and don't expect luxury for the price bracket we can afford. Once the room is clean, and has a decent bed, then that's fine, not a problem,,,, BUT,,, when a hotel has the cheek to put paying guests into what we got, then we have a problem!! I have never had to write a bad review before , as thankfully, we have always been more than pleased with our accomodations. We were only in Montevideo ( a most lovely city) for 2 nights, so thankfully didn't have to suffer the room for longer. Since staying there, I've now read other complaints about the pathetic size, the lack of maintenance and lack of overall cleanliness, so it's not like the hotel management haven't been made aware of this issue. When a room is so narrow you literally can't roll your suitcase between the end of the bed and the wall, then it's TOO SMALL!!! My husband had to lift his suitcase over the bed, and climb across each time, as the TV wires are hanging out and could easily be pulled. It's just plain bad management on their behalf that it's not addressed, and I don't want any false apologies. DO YOUR JOB, go around to the rooms and make sure they're being cleaned to an acceptable level. And until you've done that, stop taking peoples hard earned money, and putting them into rooms that are not up to standard.