Estella Club & Beauty
Montepaone Lido · Italy · Viale Delle Province 37
About Estella Club & Beauty — Luxury Boutique Hotel in Montepaone Lido
Estella Club & Beauty is an exceptional 4-star hotel in Montepaone Lido, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.5 / 5
Super nice holiday location! Amazing gluteinfree food offer, perfect for celiac patients! Great animation stuff!
Relax
The hotel is rated strangely as a 4 star, not sure on what scale, I would give it two stars as max. The staff are very nice and helpful, the location is amazing. However, it falls short in many areas - the hotel buildings, rooms and facilities are old and outdated - room cleanliness is questionable, floors won't be cleaned unless we request it, checked in a dirty room, the bed sheets were not changed for 3 days, the bathrooms were lightly cleaned, showers not cleaned!! - the food, and service timings is a joke, the food was horrible and the cook (doesn't deserve to be called chef) had no clue how to prepare a meal, the buffet were served for very short periods, dinner for example was served for 75 minutes, even a hospital food service timing is more relaxed. Was money wasted to have full board paid and we spent the 4 days eating outside. All in all, I wish the hotel will take these notes seriously and work to improve the service, l'd love to come back and enjoy the beach, such a great potential wasted.