eSuítes Congonhas by Atlantica
Sao Paulo · Brasil · Rua Henrique Fausto Lancelotti 6333
About eSuítes Congonhas by Atlantica — Luxury Boutique Hotel in Sao Paulo
eSuítes Congonhas by Atlantica is an exceptional 4-star hotel in Sao Paulo, Brasil. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
The hotel is situated close to a main road for easy access to other parts of the area, but the traffic doesn't bother much thanks to the well insulated windows. The staff is friendly and helpful even when language barrier is a concern. They have a good breakfast starting early, which convenient for business travel. The rooms are very spacious, clean and neat, and the bed is generously comfortable.
The staff is friendly and very helpful, mediocre breakfast and very nice view. You can see the airport and watch airplanes land/takeoff 24h from your window depending on which room you’re in. That’s pretty much it for the positives. When we entered the room, right the way we saw a lot of stains on the ground. They kind of looked like blood to be honest. There was black mold all over the shower tiles. The shampoo bottle was completely empty and almost looked like nobody cared to refill anything. Shower floor was also dirty. Vents were completely caked in dust like it was never cleaned. The shower was abysmal, after about 2 minutes of shower the wall makes these loud bang noises and scalding water comes down on you, then cold water, then scalding water again and it keeps going in the rhythm of the banging. They also sell food that follows international pricing, very expensive. Seen sick employees handling breakfast cutlery and plates, as in he was literally sneezing and cleaning his nose with the back of his hand. Not even the pool or gym make up for all the negatives. For this price I expected at least the basic. Two stars because of the friendly desk guy that was super nice.
Location is ok, staff are ok but the biggest problem is THERES IS NOTHING TO BE USED IN THE ROOMS. No basic stuff in the kitchen like plates, only two glasses and two cups, no forks or knives, nothing. You’re limited to 5 cans of water (350 milliliters) which cost roughly 2 dollars each (which is fairly comparable to the usual abusive prices in Brazil, especially for foreigners, but still quite expensive). All in all, not worth the price. I don’t recommend it, you can find better options for less. Options that would at the very least have basic needs like water and cutlery.