Eurostars Sitges

We held a convention with 200 people and everything went perfectly. The rooms were comfortable and well-equipped, the food was outstanding, and the bar service was top-notch. The staff was incredibly friendly and flexible, making everything run smoothly. The service was excellent from start to finish. A special mention to Joan, who was incredibly helpful and kind, as well as the entire hotel team, who were always attentive and willing to assist at all times. This is the perfect hotel for conventions and events (and also for family stay), with everything needed to make any gathering a success. We’ll definitely come back!

In my opinion this hotel is borderline 5star quality. It looks spectacular at first sight. But rooms are not up to the contemporary standard for a five star hotel. Staff however deserve the five star rating without a doubt. All of them, without any exception, were enormously friendly and helpful. Also food and drinks were of very good quality. This is why we probably will visit the hotel again.

Dishonest and deceitful business practices. Requested a bucket of ice for the room and plates. Discussion held with reception staff and told this shouldn't cost and they'd advise. Staff arrived at our room 45 mins after the request with the plates/ice and requested a signature for a charge. This cost itself was 15 euro, for frozen water! Poor service on first night with an attempted overcharge of coffee and cake for a proposed 44 euro. Pool hours are not reflective of the Spanish Summer with limited hours avaliable. Similar to the shuttle bus which runs limited hours in the day. Very disappointed experience, especially for an anniversary. Would not recommend to others.